"The purpose of life is not to be happy. It is to be useful, to be honorable, to be compassionate, to have it make some difference that you have lived and lived well."
I'm not so sure about the purpose of life not being about happiness. But I am quite sure that Emerson's sentiment is true of business and of work. And I'm talking about purpose . . . not mission. Not vision. Not money. Purpose. I keep coming back to this critical aspect of one's brand, because it seems to differentiate the best from the rest.
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Useful - Is you business helpful? Is it enjoyable? Does it improve the lives of your customers and employees? Or are you simply filling the world with more noise and more stuff and lining your pockets in the process? If you're not sure, take a good, long look at the faces of your constituents. Are they smiling and serene? Do they feel good about themselves and their decisions in your presence? No? Then wake up! This is your big shot at making a real difference in people's lives and in the world.
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Honorable - Are you honest, straightforward, trustworthy? Do you play fair? And if not, whom do you think you're fooling? I'll tell you who. You're fooling your kids! You are not doing them a favor by providing for their financial security through your Machiavellian methods. That's simply more b.s. self-talk to make you feel good about your self-serving actions. What they need during these chaotic times is a role model to teach them what's truly important in life. So for their sake, get real! And be passionate about something bigger than money.
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Compassionate - If you think compassion is a wishy-washy concept in business, think again. Compassion is the deep awareness of the suffering of another coupled with the wish to relieve it. Isn't that the key to innovation? Developing a deep understanding of people's present life situations and developing products, services and business models to eliminate problems and lighten up their lives? Of course it is. The days of make, promote and sell are SO over. Sense, care and respond is the new branding mantra.
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