"The burger joint isn't an amusement park. Most people's morning commute isn't the great arctic tundra."
"Once the commercials are off the air and your customers realize that your burger wasn't really all that great, that the service sucked, that your car seat is kind of uncomfortable and that the windshield wipers are too noisy, what kind of relationship do you expect to have with them?"
Read the rest of Olivier's inspired post: click here.
Posted October 31, 2005
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Posted by: olivier blanchard | October 31, 2005 at 08:22 AM